App Support

App Support

Welcome to the App Support page.
If you have questions, issues, or feedback regarding the app, we are here to help.

About the App

The app allows users to scan documents using their device camera and convert them into high-quality PDF files. Users can easily organize, manage, and share their scanned documents.

Key features include:

• Document scanning using the camera
• Automatic document detection and edge cropping
• High-quality PDF creation
• Document organization and management
• Easy sharing and export options

All scanned documents are stored locally on your device.

Subscription Support

The app offers optional auto-renewable subscriptions that unlock premium features such as:

• Ad-free experience
• Unlimited document scanning
• AI-powered smart scanning features
• High-quality PDF export

Subscriptions are processed securely through the Apple App Store.

Users can manage or cancel their subscription anytime from their Apple ID account settings.

Restore Purchases

If you previously purchased a subscription and it is not active, you can restore it by tapping the Restore Purchases option inside the app.

Advertising

The app may display advertisements provided by Google AdMob. These ads help support the development and maintenance of the app.

Users may remove ads by subscribing to the premium version.

Analytics

The app may use Firebase analytics and crash reporting to help improve app performance and stability. This data is anonymous and used only to improve the user experience.

Troubleshooting

If the app is not working properly, try the following steps:

  1. Make sure you are using the latest version of the app

  2. Restart the app

  3. Restart your device

  4. Reinstall the app if the issue continues

Privacy and Legal

For more information, please review our policies:

• Privacy Policy
• Terms and Conditions
• End User License Agreement (EULA)

These documents explain how the app handles data, subscriptions, and user rights.

Contact Support

If you need help or would like to report an issue, please contact us:

Email: designapps7@gmail.com

We aim to respond to support requests as quickly as possible.


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Privacy Policy

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